ICM Relayer and C-Chain RPC outage on AvaCloud

Incident Report for Avalanche

Resolved

Continued monitoring showed no further issues. All services are back to regular operation in all supported regions.
Posted Sep 09, 2026 - 10:38 UTC

Monitoring

Service has been restored to full functionality with increased latency for some of the regions while we continue to sync up all the provisioned regions.
Posted Sep 08, 2026 - 18:01 UTC

Update

Service has been restored at a lower capacity. Full recovery efforts are still in progress.
Posted Sep 08, 2026 - 15:01 UTC

Update

Due to large size of databases involved, the recovery is taking longer than initially anticipated.
Posted Sep 08, 2026 - 08:45 UTC

Update

The solution for the issue has been determined and the recovery procedure has has started.
Posted Sep 08, 2026 - 06:30 UTC

Identified

The issue has been identified, the team is working on a fix.
Posted Sep 08, 2026 - 03:30 UTC

Investigating

The ICM Relayer and C-Chain RPC service on AvaCloud is reporting issues. Team is investigating.
Posted Sep 08, 2026 - 01:00 UTC
This incident affected: AvaCloud (AvaCloud).